In the most recent videos, there is a push to watch the tutorials on a secondary device such as your phone or tablet. A high percentage of you are watching them on YouTube which gives you access to immediately ask a question on a tutorial or if you get stuck or frustrated.
This is my recommended method and is the fastest in terms of response time since I am checking YouTube Comments the most frequently.
One of the hardest parts of support is not knowing what is happening on your screen or having a visual to assist. Take a screenshot and post @jason_secrest #illustratorquestion
This will be a preferred method for individuals who are not subscribed who wish to send in an image with their question.
For our email subscribers (Tutorial Resources) you will get an Illustrator Support email. You can simply reply to that email to send me questions directly.
This will be preferred for email subscribers who wish to send in an image with their question.
(NEW) ILLUSTRATOR QUESTIONS & ANSWERS
Great way for experienced users to get support
Beginners can avoid frustration
I can focus content on immediate needs of subscribers
How to Ask Questions
Reply to Illustrator Support Email
Instagram @jason_secrest #illustratorquestion
Questions & Answer Videos are aiming to be shorter in length (around 5 minutes)